Privacy

Viyo Privacy Policy

Last updated 5 November 2026. This explains what Viyo collects, why, who it is shared with, and how to delete it. Viyo is run by an independent developer in Rwanda; contact olli1234x@gmail.com.

What we collect

• Account: your email address, or your Google account's email and name if you sign in with Google, plus the username, display name and photo you choose. If you use Viyo without signing up we create an anonymous guest account.
• What you post: photos, videos, captions, series and episodes, comments, likes, follows and messages.
• Coins and purchases: your coin balance and history, episode unlocks and gifts. Payments are handled by our payment providers; we never see or store your card number.
• Creator payouts: if you request a payout, the payout details you enter (for example a PayPal email or mobile money number) and your earnings history.
• AI features: what you send to them (captions, videos, scripts, scene descriptions and, for Glow Up, a selfie) and what they produce.
• Device and usage: a push notification token, crash reports, and in-app activity such as views and watch progress, used to run and improve the app. The Android app shows ads through Google AdMob, which uses your device's advertising ID; you can reset or delete it in your phone's settings.

How we use it

• To run your account, show your content, process coins, unlocks, payouts and purchases.
• To provide AI features you ask for. Nothing is sent to an AI provider unless you use an AI feature.
• To keep Viyo safe: moderation, reports, spam and fraud prevention.
• To show ads in the free Android app (not to Premium subscribers).

We do not sell your personal data, and we do not use your photos or videos to train AI models.

Who we share it with

Only the services that run Viyo, each for its own part:

• Supabase: database, sign-in and file storage.
• Bunny.net: video hosting and streaming.
• Railway: our servers.
• OpenAI and Google (Gemini): AI features you choose to use.
• Google Firebase: push notifications. Sentry: crash reports. Google AdMob: ads in the Android app.
• Payment providers (such as Google Play, Lemon Squeezy, Stripe, Paystack, Flutterwave and PayPal): payments and payouts.

Posts you make public can be seen by anyone, including through share links. Private posts and Viyo Studio projects are shown only to you.

Photos of faces

Glow Up is for adults (18+). Your selfie is analysed and then discarded unless you choose to save it; saved photos are private to you and can be deleted at any time. Viyo does not identify people from photos.

How long we keep it

We keep your data while your account exists. Videos uploaded to the AI Repurposer are removed from processing storage after about a day. When you delete your account, your profile, posts, videos, Studio projects and AI history are deleted. Records we must keep for payments, tax or fraud prevention (for example purchase and payout records) are kept only as long as the law requires.

Your choices

• Edit or delete your posts at any time, or make them private.
• Turn off notifications in your phone's settings.
• Delete your account: see how to delete your account.
• Ask us for a copy of your data, or to correct it, by email.

Children

Viyo is not meant for children under 13, and some features are for adults only. If you believe a child has created an account, email us and we will delete it.

Changes

If we change this policy we will update the date above, and tell you in the app for important changes.